The Certified Care Plan™
One Program. Every Benefit.
The Certified Care Plan isn't just an inspection — it's the complete program that connects every visit to your warranty protection and rewards. Come in every 6 months, keep your vehicle healthy, and earn benefits that grow with every visit.
How the Care Plan Program Works
Four connected tiers — each visit builds on the last. The more consistently you come in, the more protection and rewards you earn.
Every Visit: The Care Plan Update
Every time you bring your vehicle in — whether for an oil change, brakes, or any repair — you receive a full Certified Care Plan™ multipoint inspection. We document your vehicle's health with photos and video, then walk you through what's great, what to watch, and what needs attention. No pressure. Just honest information.
- Multipoint inspection with photo & video documentation
- Three-part report: Good News · Watch List · Safety Priorities
- Vehicle lifecycle tracking — value vs. repair cost over time
- Sent directly to your phone after every visit
Expert Repairs — When You're Ready
After your Care Plan Update, you approve only what you want done. Our ASE-certified technicians use the best quality parts for your specific vehicle — balancing performance and value — and back every repair with our industry-leading warranty. No surprise charges. No work done without your approval.
- ASE-certified technicians on every job
- Best quality parts for your vehicle — performance and value balanced
- Transparent estimate before any work begins
- Free Uber within 10–12 miles — drop-off and pickup both covered
Warranty Protection — Earned by Staying Current
Every qualifying repair is automatically covered by our 5-Year / 50,000-Mile Warranty — the strongest offered by any independent shop in the area. The 6-month Care Plan Update cadence begins from your very first visit. Years 1–2 are backed by NAPA's nationwide network. Return every 6 months throughout the full 5 years to keep your Years 3–5 extended coverage active and your vehicle's health documented.
- Years 1–2: Backed by NAPA's nationwide network (14,000+ locations)
- Years 3–5: Backed directly by Certified Auto Service
- 6-month cadence starts from Day 1 — not just Years 3–5
- BG Lifetime Protection Plan available on qualifying fluid services — lifetime coverage on serviced components
Certified Car Cash — Rewards That Grow
Every service earns Certified Car Cash — 2–4% back toward future visits. Every 6th oil change is on us. Refer a friend and earn $25. The more you invest in your vehicle's health through the Care Plan program, the more you earn back.
- 2–4% Certified Car Cash on every service
- Every 6th oil change free (use up to $10 Car Cash per visit)
- $25 referral bonus when a friend completes their first service
- Car Cash expires after 12 months — use it on your next visit
The Key to Years 3–5: Your 6-Month Visit
The 6-month Care Plan Update cadence starts from your very first visit — not just when you reach Year 3. Returning every 6 months throughout the full 5 years is what keeps your extended warranty active and your vehicle's health continuously documented. It's a partnership: you commit to your vehicle, and we commit to backing your repairs for five full years.
What Happens From Drop-Off to Pickup
Every visit follows the same process — transparent, documented, and pressure-free.
Call, Book, or Drop Your Keys
Reach us by phone, online booking, or use our 24/7 key drop box. We'll confirm your appointment and let you know what to expect.
Mon–Fri 8am–5pm · (502) 241-7166 · 24/7 Key Drop
Drop Off — We Take It From Here
Pull in, hand us the keys, and relax. Free Wi-Fi, coffee, kids' play area. Need to get somewhere? We'll arrange a free Uber within 10–12 miles — to your destination and back to pick you up when your vehicle is ready. For longer repairs, ask about our Enterprise Rent-A-Car partnership — discounted corporate rates available exclusively for our clients.
Free Uber Drop-off & Pickup · Enterprise Rental Rates · Kids' Play Area · Wi-Fi · Coffee
Your Care Plan Update
Full multipoint inspection with photos and video of every system. Your vehicle's health picture — documented and sent to your phone.
Photos & video · Sent to your phone · Free every visit
The Honest Report
We present three things: what's great, what to watch, and what needs attention now. We lead with good news. Always.
No pressure · No upsell · Just honest information
You Approve — We Execute
You decide what gets done. Our ASE-certified techs use the best quality parts for your vehicle. Every repair earns warranty coverage.
ASE-Certified · Quality Parts · 5-Yr / 50K Warranty
Return Every 6 Months
Unlocks Years 3–5 WarrantyComing back every 6 months for your Care Plan Update keeps your Years 3–5 extended warranty active and your Car Cash rewards growing.
Keeps extended warranty active · Builds Car Cash · Tracks lifecycle
Pickup & Earn Car Cash
Your vehicle is ready and waiting. Your Certified Car Cash is automatically credited. Every 6th oil change is on us.
2–4% cash back · Every 6th oil change free · $25 referral bonus
Complimentary Rides
We understand coordinating rides when dropping off your car can be a real hassle. That's why we offer complimentary Uber rides within 10\u201312 miles of our shop \u2014 so you can keep knocking things off your to-do list while we service your vehicle.
Our goal is to minimally disrupt your life. Quality auto care should be easy \u2014 not something that puts your whole day on hold. For longer repairs, ask about our Enterprise Rent-A-Car partnership with discounted corporate rates exclusively for our clients.
Just let us know at drop-off \u2014 we'll handle the rest.
Every Page Is Part of the Same Story
Care Plan FAQ
What is the Certified Care Plan?▾
When does the 6-month Care Plan Update cadence start?▾
Is the Care Plan inspection really free?▾
What does the Care Plan inspect?▾
How does Certified Car Cash work?▾
Do you offer a free ride while my car is being serviced?▾
Ready to Start Your Care Plan?
Every visit builds your protection. Reserve your first Care Plan Update today.